Plans and pricing

Simple flat-rate pricing for remote IT support for up to one hour per purchase, with clear ticket tracking in your account.

One-Time Fix

$100

one-time

Flat-rate remote support for up to 1 hour


Remote troubleshooting and issue resolution

Ticket creation and tracking

Follow-up notes and next steps

Secure portal access

Enterprise

Custom

one-time

or Annual/year


Multi-site and complex environments

Dedicated escalation path

Compliance-oriented support (as applicable)

Vendor coordination

Onboarding and documentation

Quarterly strategy reviews

Pricing FAQs

Answers to common questions about one-time fixes and how support tickets work.

What is included in the One-Time Fix?

A single remote support ticket to diagnose and resolve issues for 1 hour , plus follow-up notes. If additional issues are discovered, we will recommend next steps.

How do I purchase a One-Time Fix?

Purchase One time fix through the Shop and a ticket will be created and a one of our experienced techs will contact you and resolve your issues.

Do you offer on-site support?

Support is primarily remote. If on-site help is needed, availability and pricing are confirmed case by case.